Get in Touch With Us

Got a question about one of the crypto casinos we cover, spotted something that needs updating, or just want to tell us we got something wrong? This page explains how to reach the team behind nitobi.com and what kind of messages we're set up to handle.

The Best Way to Reach Us

Email is the most reliable channel for getting a real answer from a real person. Send your message to [email protected] and we'll aim to get back to you within a couple of working days. It helps if you tell us upfront what your message is about — a review correction, a general question, or something else — so it lands with the right person straight away.

We don't run a live chat widget or phone line on this site, and we won't ask you to verify your identity or hand over any personal or financial details just to answer a question. If anyone contacting you claims to represent nitobi.com and asks for wallet details, passwords or payment information, that's not us.

What We Can Actually Help With

We're an independent comparison and review site, not a casino operator. That shapes what we can and can't do when you get in touch:

• Questions about our reviews and rankings — Want to know why a site like LuckyRollers or BetPanda sits where it does, or how we weigh things like payout speed and coin support? Ask away.
• Corrections — Bonus terms, licensing details and coin support at crypto casinos change often. If you've spotted something on our site that looks out of date, we'd genuinely like to know so we can check it.
• Content suggestions — If there's a topic around crypto gambling in the US you think we've missed, tell us. Reader input shapes what we cover next.
• Partnership or editorial enquiries — If you represent a crypto casino or a related business and want to discuss coverage, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you're worried about your own play, or someone else's, say so in your message. We'll point you to appropriate support, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time, without needing to contact us first.

What We Can't Do

A few things sit outside what a comparison site can help with, and it's worth knowing before you write in:

• We can't process deposits, withdrawals, bonus claims or account issues on behalf of any casino — those requests need to go to the casino's own support team.
• We can't resolve disputes about a specific bet, balance or verification check at a listed site; that's between you and the operator, and their support or licensing body is the right first stop.
• We don't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or whether play is permitted where you live, a licensed tax professional or attorney is the right person to ask, not us.
• We can't guarantee a particular outcome from any game or platform, and we won't advise on ways around a casino's identity checks, state restrictions or a licence's terms.

Before You Play, a Few Reminders

Since most messages we get relate to sites in our rankings, a couple of points are worth repeating here rather than leaving unsaid. Crypto casinos serving US players are almost always licensed offshore — commonly in jurisdictions like Curaçao or Anjouan — rather than by any US state or federal regulator. That means they sit in a legal grey area for US players, and availability can vary by state. If you're unsure where you stand, check your own state's current rules before depositing anything, and treat any tax question with the "ask a professional" caveat above.

Crypto casino play also carries the price volatility of whatever coin you're using, on top of the ordinary risk of losing money gambling. None of the sites we list, and nothing on this page, should be read as a way to guarantee winnings or make money reliably. If you're weighing up alternatives to sites that have restricted your access, our Best Non GamStop Casinos page covers a related set of options worth comparing.

All content on nitobi.com is intended for readers of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state law. If gambling stops being fun or starts to feel like a problem, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and it's worth knowing that offshore sites often don't offer the same self-exclusion tools or player protections as state-regulated operators.

What Happens to Your Message

Every email is read by a member of our team — we don't rely on an autoresponder as a substitute for an actual reply. Our target is to get back to you within two working days, though it can take a little longer during busy stretches. If your question needs input from someone else on the team, we'll say so rather than leave you guessing.

We rely on reader feedback to keep our reviews accurate as bonus terms, coin support and licensing details shift, so a short, specific message is genuinely useful to us — thank you for taking the time to send one.